Communication Book, The

'A must read for any aspiring executives looking to improve their professional communication skills.'

Gordon Tobin, Head of Global Sales University, LinkedIn

Insightful, practical and easy to follow. This leads the charge on how to communicate effectively.

Mairead Fleming, Managing Director, Brightwater Recruitment Specialists

The Communication Book is your straightforward, practical and expert guide to the secrets of great communication for all the important scenarios you face in business today.

With Emma Ledden s expert help, quick tips and proven three-step visual approach, you ll learn how to: 

• Plan and prepare focus on what you want to say and how you re going to say it.
• Know yourself understand what you want, how to get there and how to know when you ve succeeded.
• Know your listener understand what they want, what they re thinking and how they will feel about what you ve got to say.
• Keep in control learn the secrets to staying on track, feeling confident and managing your reactions.

Learn to communicate like a pro so you can instantly connect, engage, influence and get the results you want.