{"product_id":"sorry-sorry-sorry","title":"Sorry, Sorry, Sorry","description":"\u003cb\u003e'I'm sorry, but \u003ci\u003eSorry, Sorry, Sorry \u003c\/i\u003emeans that you no longer have an excuse for delivering anything other than a pitch-perfect apology. Ingall and McCarthy break down thorny questions...with grace and humor.'\u003c\/b\u003e -\u003cb\u003ePeggy Orenstein, bestselling author of \u003ci\u003eBoys \u0026amp; Sex\u003c\/i\u003e, \u003ci\u003eGirls \u0026amp; Sex\u003c\/i\u003e, and \u003ci\u003eCinderella Ate My Daughter\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eIt's a truth universally acknowledged that terrible apologies are the worst\u003ci\u003e. \u003c\/i\u003eWe've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well  How can we do better  How could \u003ci\u003ethey\u003c\/i\u003e do better \u003cbr\u003e \u003cbr\u003eMarjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things-mend fences, heal wounds, and bring more harmony into ourselves and our society at large.\u003cbr\u003e \u003cbr\u003eWith wit, deep introspection, and laugh-out-loud humor, Ingall and McCarthy's guidance will help make the world a better place, one apology at a time.","brand":"Buchserien.de","offers":[{"title":"Neuware","offer_id":53984326680914,"sku":"9781668022641","price":22.1,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0615\/7002\/3593\/files\/unnamed_f63ee0d6-2c5c-498d-a1dc-6305a5f7bd07.jpg?v=1783876651","url":"https:\/\/www.buchserien.de\/products\/sorry-sorry-sorry","provider":"Buchserien.de","version":"1.0","type":"link"}