{"product_id":"never-split-the-difference","title":"Never Split the Difference","description":"\u003cp\u003e\u003cb\u003eThis international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution-whether in the boardroom, in your community, or at home.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eLife is a series of negotiations, and negotiation is at the heart of collaboration-whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the negotiation skills to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, tactical empathy, active listening, and intuition to the next level, \u003ci\u003eNever Split the Difference\u003c\/i\u003e gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.\u003c\/p\u003e\u003cp\u003eAfter a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. \u003ci\u003eNever Split the Difference\u003c\/i\u003e distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.\u003c\/p\u003e\u003cp\u003eStep-by-step, Voss show you how to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eEstablish Rapport \u003c\/li\u003e\n\u003cli\u003eCreate Trust with Tactical Empathy\u003c\/li\u003e\n\u003cli\u003eGain the Permission to Persuade \u003c\/li\u003e\n\u003cli\u003eShape What Is Fair \u003c\/li\u003e\n\u003cli\u003eCalibrate Questions\u003c\/li\u003e\n\u003cli\u003eTransform Conflict into Collaboration\u003c\/li\u003e\n\u003cli\u003eSpot Liars\u003c\/li\u003e\n\u003cli\u003eCreate Breakthroughs by Revealing the Unknown Unknowns\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003ci\u003eNever Split the Difference\u003c\/i\u003e is your definitive source for effective business communication, defusing potential crises, winning people over, and achieving your goals at work and at home.\u003c\/p\u003e","brand":"Buchserien.de","offers":[{"title":"Neuware","offer_id":53852966519122,"sku":"9780062872302","price":12.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0615\/7002\/3593\/files\/unnamed_01a60934-8605-4681-b86c-d109ccdcf7f4.jpg?v=1782577725","url":"https:\/\/www.buchserien.de\/products\/never-split-the-difference","provider":"Buchserien.de","version":"1.0","type":"link"}